Privacy policy

Privacy Policy — Combat Empire

Last updated: July 27, 2026

Combat Empire LLC ("Combat Empire," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains what personal information we collect when you visit or shop at combatempire.com (the "Site"), how we use and share it, and the rights you have over it.

By using our Site or Services, you agree to the practices described below.

 


 

1. Information We Collect

1.1 Information You Provide Directly

Category

Examples

Contact details

Name, email, phone number, shipping/billing address

Order information

Products purchased, order value, payment confirmation, custom personalization details (name/logo for custom Gis)

Account information

Username, password, order history (if you create an account)

Customer support information

Messages, emails, or attachments you send to support@combatempire.com

1.2 Payment Information

Payments are processed securely through Shopify Payments and/or PayPal. Combat Empire does not store your full credit card number, CVV, or banking credentials on our servers — this data is handled directly by our payment processors in compliance with PCI-DSS standards.

1.3 Information Collected Automatically

When you browse our Site, we automatically collect:

  • IP address, browser type, device type, and operating system

  • Pages viewed, time spent on Site, referring URL, and clickstream behavior

  • Approximate location (derived from IP address)

1.4 Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your cart and preferences, and understand how customers shop. See Section 3 for details.

1.5 Information from Third Parties

We may receive information about you from:

  • Shopify (our eCommerce platform provider)

  • Payment processors (Shopify Payments, PayPal)

  • Marketing and analytics partners (see Section 3)

 


 

2. How We Use Your Information

Purpose

Details

Order fulfillment

Processing payment, shipping orders, sending confirmations and tracking updates

Customer support

Responding to inquiries, handling returns/exchanges, resolving disputes

Account management

Maintaining login credentials and order history

Marketing

Sending promotional emails/SMS (only with your consent, and always with an unsubscribe option)

Fraud prevention & security

Detecting and preventing fraudulent transactions or account misuse

Site improvement

Analyzing usage trends to improve product pages, checkout, and site performance

Legal compliance

Meeting tax, accounting, and legal record-keeping obligations

 


 

3. Cookies, Analytics & Advertising

We use the following categories of tracking technology:

Type

Purpose

Example Providers

Essential/functional cookies

Cart, checkout, login sessions

Shopify (built-in)

Analytics cookies

Understand site traffic and shopping behavior

Google Analytics

Advertising/retargeting pixels

Show relevant ads on social media and the web

Meta (Facebook/Instagram) Pixel, Google Ads

Meta Pixel: We use the Meta Pixel to measure the effectiveness of our advertising and to show you relevant ads on Facebook and Instagram based on your activity on our Site. Meta may use this data in accordance with its own privacy policy.

Google Analytics: We use Google Analytics to understand how visitors use our Site (pages visited, time on site, traffic sources). You can opt out using the Google Analytics Opt-out Browser Add-on.

Your choices: You can disable cookies through your browser settings. Note that blocking cookies may affect cart functionality and checkout. Where required by law (e.g., EEA/UK), we will request your consent before placing non-essential cookies.

We also honor Global Privacy Control (GPC) signals as an opt-out request where legally required.

 


 

4. Shopify Data Processing

Our Site is built on Shopify, which processes personal data on our behalf to power hosting, checkout, payments, and fraud analysis. Shopify acts as our data processor/service provider and handles data according to the Shopify Privacy Policy and applicable data processing agreements. We do not control how Shopify's own infrastructure-level security operates, but we have selected Shopify as our platform in part because of its compliance certifications (PCI-DSS, SOC 2).

 


 

5. Marketing Communications

If you sign up for our newsletter, SMS list, or opt in at checkout, we may send promotional emails or texts. You may unsubscribe at any time via the link in any marketing email or by replying "STOP" to any SMS. Opting out of marketing does not affect transactional emails (order confirmations, shipping updates).

 


 

6. How We Share Your Information

We do not sell your personal information for money. We may share data with:

Recipient

Reason

Shopify

Platform hosting, checkout, fraud prevention

Payment processors (Shopify Payments, PayPal)

Payment processing

Shipping carriers (USPS, UPS, DHL, FedEx, Royal Mail, etc.)

Order fulfillment and delivery

Marketing/analytics platforms (Meta, Google)

Advertising and site analytics

Legal/regulatory authorities

Where required by law, subpoena, or to prevent fraud

Under CCPA, sharing data with advertising partners for targeted advertising purposes may be considered a "sale" or "share" of data. You have the right to opt out — see Section 9.

 


 

7. Data Security

We use industry-standard safeguards (SSL encryption at checkout, secure Shopify infrastructure, restricted internal access) to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security of information transmitted to us.

 


 

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, including order history for accounting/tax records (typically [CONFIRM: 6–7 years] per applicable financial regulations), and account data until you request deletion.

 


 

9. Your Rights

Depending on your location (EEA/UK under GDPR, California under CCPA/CPRA, or other applicable jurisdictions), you may have the right to:

Right

Description

Access

Request a copy of the personal data we hold about you

Correction

Request correction of inaccurate data

Deletion

Request deletion of your personal data

Portability

Request your data in a portable format

Opt-out

Opt out of targeted advertising or "sale/share" of data

Restrict/Object

Object to or restrict certain processing

Withdraw consent

Withdraw consent where processing is consent-based

To exercise any right, email support@combatempire.com. We will respond within the timeframe required by applicable law (typically 30–45 days) and will not discriminate against you for exercising these rights.

 


 

10. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children. If we learn we have inadvertently collected such data, we will delete it promptly. Parents/guardians may contact us at support@combatempire.com to request deletion.

 


 

11. International Data Transfers

As we ship and sell internationally, your data may be transferred to and processed in countries other than your own, including the United States, where our business and service providers (e.g., Shopify) operate. Where required (e.g., for EEA/UK residents), we rely on appropriate safeguards such as Standard Contractual Clauses.

 


 

12. Third-Party Links

Our Site may link to third-party websites (e.g., social media). We are not responsible for the privacy practices of those sites — please review their policies separately.

 


 

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes constitutes acceptance.

 


 

14. Contact Us

For privacy questions, data requests, or complaints:

📧 support@combatempire.com
🏢 Combat Empire LLC, 30 N Gould St, #34011, Sheridan, WY 82801, United States